Prestige Home Renovations

SMS Privacy Policy

SMS Privacy Policy

Effective date: November 3, 2026

Prestige Home Renovations, LLC ("Prestige," "we," "our," or "us") respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information associated with text message communications between our employees and individuals who consent to receive messages from us.

Information Collection

When you consent to SMS communications with Prestige, we may collect your name, mobile phone number, message content, communication preferences, and records of your consent.

We may also retain relevant communications associated with customer inquiries, remodeling projects, scheduling, vendor coordination, and other legitimate business activities.

Use of Information

We use SMS-related information solely for legitimate business communications, including:

  • Responding to customer inquiries and requests.

  • Scheduling consultations, appointments, and project meetings.

  • Coordinating construction schedules and activities.

  • Communicating about design selections, project decisions, and related questions.

  • Coordinating with subcontractors, designers, and vendors.

  • Responding to requests for assistance or changes in communication preferences.

Prestige does not use Microsoft Teams SMS for mass marketing, promotional campaigns, or unsolicited bulk messaging.

Information Sharing

Prestige does not sell mobile phone numbers or SMS consent information.

Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may use authorized service providers, including Microsoft Teams, telecommunications carriers, and related messaging infrastructure providers, to deliver and manage SMS communications.

Information may also be disclosed when required by applicable law or a valid legal process.

SMS Consent and Opt-Out

Participation in SMS communications is voluntary. Consent is obtained before Prestige initiates text messaging and is not a condition of purchasing our services.

Message frequency varies based on the nature of the business relationship and conversation. Message and data rates may apply.

You may opt out of messages from a particular Prestige employee's phone number at any time by replying STOP. You may reply HELP for assistance.

After opting out, you may receive a confirmation message. Additional messages from that number will cease unless you subsequently provide consent and resubscribe.

Data Security and Retention

Prestige uses business communication systems and organizational access controls intended to protect information from unauthorized access or disclosure.

SMS communications may be retained as reasonably necessary for legitimate business operations, record keeping, dispute resolution, and applicable legal obligations.

No electronic communication system can guarantee absolute security.

Contact Information

For questions about SMS communications, privacy, or your communication preferences, please contact:

Prestige Home Renovations, LLC

Email: office@prestigehome.design

Phone: 720-464-8841

Website: https://prestigehome.design

For additional details about SMS participation, please review our SMS Terms & Conditions at https://prestigehome.design/sms-terms.